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Digital Fuel Capital
Digital Fuel Capital
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Tie Bar

Tie Bar

Customer Service
Chicago, IL, USA
Posted on Friday, January 19, 2024

Since founded in Chicago over a decade ago, we provide our shoppers with premium quality menswear at wallet-friendly prices. When you need to look your best, you can count on us to be your ultimate wingman.

Tie Bar store experience brings to life our unique site experience, allowing our customers to truly engage with the product. Our location is a 'candy store for guys' and our stores have been featured in NY Magazine, Time Out, Chicago Tribune and GQ Magazine. We’re a small, entrepreneurial team with big ambition. We are looking for a like-minded, driven candidate for our Stylist role and to serve as an ambassador to The Tie Bar brand.

The Position:

This is an exciting opportunity for someone looking to grow his or her career with a successful brand. This role is responsible for supporting the Store Manager to build, guide and support the store. To bring a positive experience for customers while growing sales and profitability. This is a full time position.

Functions & Responsibilities:

Generate Sales:

-Supports store to meet and exceed store financial goals

-Measures and develops crew performance goals to increase profitability

-Actively looks for opportunities to drive additional sales and traffic

-Aware of market competitor activities

-Sources and supports In-Store and HQ driven events

-Supports and Communicates HQ initiatives

-Customer Experience:

-Personally exemplifies TTB brand thru actions and dress.

-Develop customers into repeat shoppers through information gathering, customer follow-up and email capture

-Educates crew and customers regarding product information and brand initiatives

-Ensures store practices and procedures support a positive customer experience (holds and store specific services)

-Collects and encourages associates to solicit customer feedback to better product and store environment

Staff Development:

-Maintains welcoming fun, engaging, energetic yet professional store environments that adhere to all HR policies and laws

-Assists in the development and education associates

-Supports store manager at store meetings and in team building exercises

-Recognizes and rewards associate performance

-Builds an environment that fosters open and respectful communication with associates and Head Quarter partners

-Assists in maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking

Operations:

-Supports store compliance with operational standards, expectations and federal law

-Supports store in planning and executing direction in a timely manner

-Evaluates store operations for opportunities to enhance efficiency, productivity and profitability

-Maintains efficient merchandise controls

-Assists in the development of loss prevention awareness among all staff

-Supports store to consistently meet payroll expectations with partnership of Store Manager.

Merchandising:

-Supports store merchandising to reflect current trend report, brand initiatives and local customer needs

-Actively looks for replenishment opportunities through restocking and Head Quarter partnership

-Audits store cleanliness and visual standards

-Supports Store Manager to make merchandise moves based on sell-through and customer feedback to drive business

Company Benefits:

-PTO Policy

-Flexible Schedule

-Merchandise Discount & Stipend

-Team loves to work hard and have fun!!