Director, Fulfillment & Warehouse Operations

Renovation Brands

About This Position:

The Director, Fulfillment & Warehouse Operations is responsible for leading and scaling Renovation Brands’ end-to-end fulfillment and warehouse operations in a multi-brand, shared-services environment similar to a sophisticated 3PL model.

This role will directly and primarily oversee the consolidated fulfillment sites operating in the region while establishing a flagship operating model that can be replicated across all brands and locations within the portfolio. You’ll lead the responsible adoption of AI and advanced analytics to improve forecasting, labor planning, inventory accuracy, and cost efficiency across the fulfillment network.

This leader owns fulfillment execution, warehouse strategy, inbound receiving, stocking brands, freight management, and operational excellence across the portfolio. The role expands beyond site-level execution to include enterprise process ownership, technology enablement, and financial accountability for fulfillment operations.

• Location: Florence, AL. On-site.
• Reports to: VP, Supply Chain.
• Brands Covered: Baseboarders, Electric Fireplaces Direct, Mantels Direct, Madelyn Carter, RTA Cabinet Store, Trueform Concrete, Vent Covers Unlimited
• Base Salary Range: $135,000 - $150,000 (experience & interview performance will determine actual number within the range).
• Annual Discretionary Bonus: eligible for 20% of base salary.

What You’ll Do:

Enterprise Fulfillment & Warehouse Leadership

• Lead a multi-brand fulfillment operation structured similarly to a shared-services or 3PL environment, supporting diverse product types, service levels, and brand requirements.
• Establish and maintain standardized fulfillment, warehouse, and inbound receiving processes across brands while balancing brand-specific needs.
• Define and own network-wide KPIs covering productivity, cost, service, inventory accuracy, and damage rates.
• Provide functional leadership and governance for fulfillment and warehouse operations across all brands.
• Serve as the senior escalation point for capacity constraints, service failures, and operational risk.

Alabama Site Leadership (Direct Responsibility)

• Directly lead all Alabama-based warehouse and fulfillment operations as a consolidated multi-brand distribution hub.
• Own day-to-day execution across receiving, put-away, slotting, picking, packing, shipping, inventory control, returns, and rework.
• Ensure operational staffing, productivity standards, space utilization, and equipment utilization meet service and financial targets.
• Build a strong leadership bench within the Alabama sites, including managers, supervisors, and team leads.

Freight & Transportation Management

• Own outbound and inbound freight execution primarily in the owned/operated fulfillment sites, with functional insight across all brands, including parcel, LTL, FTL, drayage, and specialized carriers.
• Partner with the VP of Supply Chain on carrier strategy, RFPs, rate structures, freight partners, and contract compliance.
• Drive freight cost control, variance analysis, and continuous improvement in cost-to-serve.
• Reduce freight-related damage through improved packaging standards, carrier selection, and handling processes.

Inventory Accuracy & Controls

• Provide oversight of stocking brands, inbound receiving, put-away, slotting, and inventory flow across the fulfillment network.
• Ensure high levels of inventory accuracy through standardized cycle counting, physical inventories, and discrepancy resolution.
• Establish inventory handling, storage design, and slotting standards to support efficiency and minimize damage.
• Own root cause analysis and corrective actions related to inventory variances.

Operational Excellence & Continuous Improvement

• Identify, evaluate, and implement technology systems and operational tools to improve productivity, efficiency, accuracy, and damage reduction.
• Lead continuous improvement initiatives using Lean principles, standard work, and data-driven analysis.
• Drive adoption and optimization of WMS, TMS, ERP, labor management, and reporting systems.
• Evaluate automation, material handling equipment, layout changes, and process redesign to support scalable growth.

Financial & Safety Accountability

• Own financial responsibility for fulfillment and warehouse operations, including labor, freight, supplies, and operating expenses.
• Manage operating budgets and perform regular variance analysis with clear corrective action plans.
• Partner with Finance and VP Supply Chain to forecast costs, support annual planning, and justify capital investments.
• Establish and maintain a strong safety culture with a goal of zero incidents.
• Ensure compliance with OSHA, regulatory requirements, and internal safety standards.

What We’re Looking For:

• 10+ years of progressive leadership experience in fulfillment, warehouse, or distribution operations, ideally within a multi-brand or 3PL-style environment.
• Proven experience operating shared fulfillment services supporting multiple product categories and service models.
• Demonstrated success leading inbound receiving, stocking operations, outbound fulfillment, and freight management at-scale.
• Comfortable leveraging AI tools and data-driven technologies to enhance operational decision-making and drive measurable performance gains.
• Sound operational finance experience with full ownership of operating budgets and cost variances.
• Track record of implementing systems, technology, and process improvements that drive measurable productivity, accuracy, and damage reduction.
• Experience with ERP and warehouse systems. (NetSuite experience strongly preferred.)
• Hands-on leader capable of operating strategically and tactically.

Leadership Attributes:

• Enterprise mindset with the ability to balance brand needs and shared services efficiency.
• Excellent people leader capable of developing teams, successors, and future leaders.
• Data-driven decision maker with a continuous improvement mindset.
• Clear, direct communicator across all levels of the organization.
• Comfortable operating in a fast-paced, private equity-backed growth environment.

Candidate Experience:

• Ensuring a smooth and enjoyable candidate experience is very important to us at Renovation Brands. For transparency, our interview process varies in length, depending on the position and appropriate number of interview stages.

• Collaboration is a key proponent of success at Renovation Brands, which is on display during our interview process for a number of positions where it is common to have members of our Senior Leadership Team as well as your future manager partake as Interviewers. This provides candidates with immediate facetime and rapport building.

Artificial Intelligence (AI) Usage:

We recognize that AI tools can be helpful in preparing for the job search process. To ensure a fair and transparent evaluation, we ask that candidates represent their own work and responses throughout our hiring process. While candidates may use AI tools for preparation, all assessments and interviews must reflect their own experience and capabilities.

About Renovation Brands:

Home is one of the most sacred places, where everything is more personal and where memories are made. At Renovation Brands, we have a tremendous opportunity to create engaging experiences and lasting relationships with our consumers.

Our focus is on creating design-rich home improvement product offerings via Ecommerce that offer innovation that matters to consumers and enhances not only their environment and aesthetics but also the way they live.

Commitment to Diversity:

At Renovation Brands, we value an inclusive, transparent work environment where every voice is heard. We embrace our differences and believe that when you feel welcomed, valued, and empowered, it drives innovation and strengthens our culture.

As we grow, bringing on great talent is key to achieving our mission. From California to New York, our diverse team collaborates on groundbreaking Ecommerce projects nationwide. We believe our diversity makes us stronger and better equipped to serve customers globally.

Our Benefits:

At Renovation Brands, we have you covered when it comes to our comprehensive Benefits Package, including:

• Competitive Base Salary in line with market expectations
• Medical, Dental, and Vision plans
• 401(k) Safe Harbor Plan with 4% employer match dollar for dollar
• Paid vacation allocated by position, and numerous paid holidays
• Paid Parental Leave
• Paid Sick Days (based on applicable state laws)
• Employee Discount program across all brands at a price of 10%-20% above cost
• Voluntary Life Insurance & Disability Insurance
• Voluntary Accident & Critical Illness Insurance
• Employee Referral Program w/Monetary Bonus
• Discounts through LifeMart

Our Mission:

Empowering our customers to bring their visions to life.

Our Culture & Values:

Our employees are our most precious resource. We want to create an environment where people build on each other’s ideas, are empowered within their roles to drive growth, and use our consumer insight tools to better serve all of our constituents.

Our foundation is supported by five (5) core values that serve as pillars of our culture:

• Empower the Customer – This is about their vision, not ours.
• Think big. Move fast – We sprint when others stroll.
• We’re a team first – Period.
• Fearlessly Transparent – Robust debate, wholehearted respect, and commitment required.
• Do’ers Not Dreamers – We get more done with a match than other companies do with a blowtorch.

Our Brands:

American Tin Ceilings | Reggio Registers | Baseboarders | RTA Cabinet Store | Electric Fireplaces Direct | Mantels Direct | Trueform Concrete & Blendhouse | Cast & Bevel | Vent Covers Unlimited | Madelyn Carter

Visit us @ RenovationBrands.com & on LinkedIn @ Renovation Brands - LinkedIn