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Key Holder

Taylor Stitch

Taylor Stitch

Customer Service
San Francisco, CA, USA
Posted on Tuesday, May 14, 2024

We are looking for a Key Holder to work at our Chestnut Store location in the beautiful Marina neighborhood in San Francisco. Looking for someone who is available Friday-Mondays(32 hours total) and has a passion for menswear!

Company Description

Taylor Stitch is a men’s lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shopable atmosphere for every customer.

Our Values

  • Operate with Integrity
  • Customers First
  • Shopkeeper Mentality
  • 1% Better Everyday
  • Our product is Sustainably Built for the Long Haul

Job Description

The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. Responsibilities

Sales and Customer Service

  • Actively greet and engage with every customer
  • Offer customers polite and supportive guidance on style and fit
  • Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products
  • Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
  • Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding

Operations

  • Meticulously maintain a clean, well-merchandised store and stockroom
  • Assist in maintaining accurate inventory in your store on a daily basis
  • Assist in the management of clothing alterations
  • Maintain an exceptionally well-merchandised store that is dynamic and engaging

Qualifications

Qualifications

General Requirements

  • Previous retail or sales experience desired
  • Excellent sales and customer service skills
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • Self-motivated, proactive, and positive demeanor
  • Ability to work effectively with a team
  • Ability to work weekends

Physical Requirements

  • Ability to stand for up to 8 hours
  • Ability to walk up and down staircases carrying boxes, product, and other store related items
  • Ability to regularly perform store cleaning and maintenance
  • Ability to safely lift boxes up to 30lbs
  • Comfort using ladders